Privacy policy
At Imperial Rooms, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
When you interact with our store, we may collect the following types of information:
- Personal details such as your name, billing address, shipping address, email address, and phone number
- Order and purchase information related to products you buy
- Payment details (processed securely via Visa and MasterCard; we do not store full card information)
- Device and browsing data such as IP address, browser type, and cookies
2. How We Collect Information
We collect information when you:
- Place an order on our website
- Contact our customer support team at service@imperialroomsshop.com
- Subscribe to updates or promotions (if applicable)
- Browse our website through cookies and analytics tools
3. How We Use Your Information
Your information is used to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Provide customer support
- Improve our website and user experience
- Send order updates and important service notifications
- Prevent fraud and ensure secure transactions
4. Sharing Your Information
We respect your privacy and do not sell your personal data.
We only share information with trusted third parties when necessary, such as:
- Payment processors (Visa, MasterCard) for secure transactions
- Shipping carriers (DHL, FedEx, EMS) for order delivery
- Service providers that help operate our website and business
All third parties are required to protect your information and use it only for service-related purposes.
5. Payment Security
All payments are processed through secure and encrypted payment gateways. We do not store full credit or debit card details on our servers. Transactions made via Visa and MasterCard are handled according to strict security standards.
6. Cookies & Tracking Technologies
We use cookies to:
- Improve website performance and functionality
- Remember your preferences
- Analyze website traffic and user behavior
You may disable cookies in your browser settings, but some features of the site may not function properly.
7. Data Storage & Protection
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Your data is stored securely and retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your information
- Request deletion of your personal data
- Withdraw consent for marketing communications
To exercise these rights, please contact us at service@imperialroomsshop.com.
9. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of our website indicates acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: service@imperialroomsshop.com
We are committed to keeping your personal information safe and maintaining your trust.